Residents with mental health issues at Priory's Fairhome care home in Wrexham are considered 'happy' and 'supported' according to the Care Inspectorate Wales (CIW) regulator.

Following an impromptu visit in August 2024, a freshly released report reveals that the residents of the home, which looks after 23 individuals with mental health needs, are satisfied, safe and are 'supported' to meet their personal objectives.

The city centre residence takes care of people with a range of conditions including acquired brain injuries, schizophrenia, bipolar disorder, anxiety and depression.

The ultimate goal is to guide residents through rehabilitation so they are able to reassimilate into the wider community.

Inspectors from CIW said: "People are very happy with the care and support provided at Fairhome.

"People spoke positively about the service and could not think of any ways the service could improve.

"People told us they feel safe at the service and said all staff are friendly and approachable."

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They also said: "People are involved in the ongoing development of their care and support and work closely with their allocated key worker to review their personal goals.

“People are supported to do what matters to them, including pursuing hobbies, education and employment opportunities.

“The service supports people to manage their health and well-being, including accessing relevant health services.

“People receive support in an environment with facilities which promote the achievement of their personal outcomes."

Priory Fairhome, provides residents with access to two shared lounges, two kitchens, a games room and arts and crafts materials.

Occupants also share responsibility for the premises' gardens.

The CIW report added: "The service provider continues to invest in the service and has further plans to improve the building and facilities available for people living at the service.

“Care staff are supported in their roles and are enthusiastic about working at the service.

"They are supported to access regular training and qualifications to progress in their roles.

"They spoke positively about the support provided from management.

"The Responsible Individual has good oversight of the service and is eager to further improve the home."

Priory adult care managing director, Christine Keyse, said: "We're really proud of the team at Priory Fairhome, who go above and beyond to provide the very best care and support to each and every resident.

"It’s especially pleasing to see this report confirm how happy our residents are."

The home manager, Anna Bradley, also said: "We're privileged to support some wonderful people who make us smile, bring us joy, and deserve to live their lives to the full.

"We’re glad to hear that CIW inspectors could see what a very special place Fairhome is."