Marchwiel: Police issue cold caller warning and safety advice

Officers have raised concerns over incidents involving the cold callers at Marchwiel.

The force says that it has been contacted by a resident about some 'suspicious cold callers' knocking at addresses.

As such, they have issued some safety advice for if the callers return in future.

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PSCSO Dean Sawyer said: "Cold calls are unwanted phone calls by companies or people trying to sell you something. Companies are required to get your consent before they can market their goods and services to you by phone or email. If they don’t have it, they shouldn’t be doing it. 

"Cold calling is not illegal. It can occur in person, at your doorstep or via telephone but it can be very annoying or sometimes intimidating."

Here are some tips to help spot cold callers and what to do:

• If you aren't expecting to hear from a salesperson or business, be cautious of your dealings with them. Do not feel pressured into handing over money or bank account details to pay for a product or service that you weren't planning to buy before they called or arrived at your door.
• You are well within your rights to hang up the phone or shut your door with a 'no thank you'. Do not feel compelled to enter into any conversation with them, if you do not wish to.
• “No Cold Callers” stickers can be obtained from your local policing team or from your local Trading Standards office.
• If you get nuisance calls, one way to reduce them is by registering for with the Telephone Preference Service (TPS). This can be done on its website or over the phone on 0345 070 0707.
• Some companies may use online or paper phone books to find numbers to target with sales calls. Ask for your phone number to be excluded from directories – this will stop companies from finding out your number in this way.
• If you have caller display and an answer phone, consider only answering calls from numbers you recognise. Legitimate callers are likely to leave a message.

PCSO Sawyer added: "If you see anybody acting suspiciously in your area, you can report it to NWPolice ringing 101. Alternatively you can contact  Crimestoppers on 0800 555 111."