More concerns have been raised around the train services available on the Borderlands Line between Wrexham and Bidston.
Disruption on the line has been affecting services for the past few weeks, due to maintenance being carried out on the Class 175 trains for Transport for Wales (TfW).
However, on April 3 the first battery-hybrids in Wales were introduced to the line and hoped to lead to the resumption of some services.
The Class 230 trains have over 120 seats and with a capacity for over 420 customers, with TfW owning five.
However, rail travellers who use the line have noticed that services on the Class 230 train has also faced disruption in the last week, with TfW saying that “minor technical difficulties” and vandalism were to blame.
The Wrexham Bidston Rail Users Association (WBRUA) Committee have voiced concerns over ongoing issues with the rail service.
A spokesperson for the association said: "Since it took over the Wrexham-Bidston service, TfW has consistently failed to provide accurate and up to date information and the ongoing unreliability of the Wrexham-Bidston service has resulted in many passengers questioning TfW’s ability to run the service."
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The statement added: "The rail replacement bus service for the Wrexham-Bidston line takes twice as long as the train. The ongoing lack of train service forces those who use it to find alternatives (in many cases, their cars) whilst undermining their confidence in rail and is almost certainly impacting on the local economy as well as worsening the congestion on our roads."
Flintshire County Councillor Dennis Hutchinson has also expressed concerns about the rail replacement service, and he said he had witnessed school children who rely on the train service being turned away from the bus as it was full.
Cllr Hutchinson said he was concerned about young people waiting for indefinite amounts of time for a bus replacement service and at times finding it is too full and cannot take them.
Marie Daly, Chief Customer and Culture Officer at Transport for Wales, said: “We understand the frustrations of the Wrexham Bidston Rail Users’ Association and we have met with them to discuss their concerns.
“We have been experiencing issues with capacity across the network due to our Class 175 trains requiring additional maintenance, but with some of these trains already back in service and with the first of the Class 230 trains entering service last week on the Wrexham – Bidston route, we are hopeful service levels will improve in the near future.”
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