Spire Yale Hospital has received a good outcome from Healthcare Inspectorate Wales, after an inspection found examples of excellent practice.

Inspectors visited the hospital in late September and their quality check focused on three key areas: the quality of patient experience, whether the care provided was safe and effective, and the quality of leadership.

As part of their inspection, they spoke to patients about their experiences in the hospital.

In their report, just published, Healthcare Inpectorate Wales (HiW) concluded that the hospital provided safe and effective care for patients. They found the environment to be welcoming and commented on the cleanliness and tidiness of the hospital.

The majority of patients who spoke to the inspectors expressed satisfaction with the care and treatment they had received, and praised staff for being kind and caring. Most patients said they felt involved as much as they wanted to be in decisions made about their care.

Inspectors also highlighted that there were a number of Welsh speakers among the staff, which was important for patients whose first language is Welsh.

Sue Jones, Hospital Director at Spire Yale, said: “I am very pleased that Healthcare Inspectorate Wales has concluded that our hospital provides safe, high quality care to patients and that patients gave such positive feedback to inspectors during their visit. These findings reflect the dedication of our staff who have worked so hard in such challenging circumstances over the past two years.

“We look forward to continuing to serve our local community in the months to come as we help address waiting lists that have built up as a result of the pandemic.”